Return ,Refund and Cancellation Policy

 

Return and Refund

We have a refund policy for DAMAGED or DIFFERENT VARIANT products.

If customer receives a damaged item or a wrong size variant or color variant, user is eligible for refund.

We started printing some T shirts only after getting the order. So we are NOT PROMOTING EXCHANGE OF PRODUCTS.

What items are eligible to return?

You SHOULD RAISE THE RETURN REQUEST WITHIN 5 DAYS of receipt of your shipment. No return/refund request will be accepted after 5 days from the date of delivery. And product should meet the below conditions.

 

  • They must be in original condition
  • For clothing, it should be unwashed and unworn
  • In the original packaging
  • Free gifts or promotional items are not returnable!


Once we received your Refund request, for some products we will arrange a pick up for collecting the product from you or we will ask you to send the item back to us in the following address

Mount Men,
39/2475-B1, Suite#188,
LR Towers, SJRRA 104,
S Janatha Rd, Palarivattom,
Kochi-682025

 

You may have to send us the clear video or picture of the damaged item.
Once it is approved all refunds will be credited back to your initial form of payment.

How do I send the product back?
You can send it back to us via a cost effective courier company or registered post. Most courier companies will be willing to pick it up from your address.

We will issue credit in your account for the value of the products plus an additional Rs. 50 to compensate for the amount spent by you in sending the product(s) back to us. (Cash on Delivery handling charges and international shipping charges are non-refundable).


Please mail us at sales@offertees.in before you return the products to us for us to be able to process your return request.

Can Offer Tees arrange for the product to be picked up from my address?
Yes, but only if your pin code falls in this reverse pickup area

Will I have to pay for returning the products?
Yes, you will have to bear the postal charges for sending your products back to us. We will refund the an amount of  Rs. 50  as postal charges once we receive your products back and verify that they are new and unused. 

Will I get the Refund of Product?

Yes. Once we verified that the product is not damaged and meet the below conditions we will refund you the product cost within 15 days. Product should meet the below criteria's

  • They must be in original condition
  • For clothing, it should be unwashed and unworn
  • In the original packaging
  • Free gifts or promotional items are not returnable!

Please note that Cash on Delivery handling charges and international shipping charges are non-refundable

Product Cancellation

We process the order after 7 hours of order confirmation ,to give user the opportunity to cancel the order in case he/she change his mind. After we process the order , it is not possible to cancel it. But customer has a chance to send us mail us to check the possibility of cancellation. We don't guarantee the cancellation after the waiting period, but we will try todo the same. Mail us sales@offertees.in for your cancellation queries

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